Your privacy matters to us: By using the sona121 platform, you agree to this Privacy Policy. We never sell or misuse your data.
01Introduction & Overview
This Privacy Policy ("Policy") is issued by sona121 ("Company", "we", "us") and applies to all users ("you", "your") of the https://sona121.net website and related services.
Sona121 believes your personal data is your asset, and safeguarding it is both our ethical and legal responsibility. In this Privacy Policy, we explain with full transparency what data we collect, why we collect it, and how we keep it secure.
This policy has been prepared in compliance with international data protection laws and GDPR guidelines. If you have difficulty understanding any part of this policy or have any questions, please contact our support team.
This Privacy Policy is written in plain Bengali so that users in Bangladesh can easily understand it. We believe transparency is the foundation of trust.
02Data collection
Sona121 collects your information in several ways. Below is a detailed breakdown of what data is collected and how.
Personal information (provided directly by you)
| Data Type |
Purpose of Collection |
Mandatory? |
| Full Name |
Account Verification & KYC |
Yes |
| Mobile Number |
Account Registration & Payments |
Yes |
| Email Address |
Communication & Security Notifications |
Yes |
| Date of Birth |
Age Verification (18+) |
Yes |
| National ID Card |
KYC Verification |
For large withdrawals |
| Address |
Identity Verification |
If needed |
Automatically Collected Information
Certain information is collected automatically while you use sona121:
- IP Address & Device Information
- Browser type and language settings
- Time spent on the platform and activity logs
- Transaction History & Betting Patterns
- Data collected from cookies and tracking technologies
- Location Data (only with your permission)
We only collect information that is necessary to operate our services. No unnecessary data is ever collected.
03Purpose of Data Use
Sona121 uses your information for the following purposes:
Account management & verification
Your personal information is used to create, verify, and secure your account. Identity is confirmed through the KYC process.
Payment Processing
Your mobile number and financial details are used to process deposits and withdrawals via Mobile Pay, Nagad, and Rocket.
Customer Support
Your information is used to resolve issues, handle complaints, and provide support.
Sending Promotions & Offers
Your data is used to send you relevant bonuses and promotional offers based on your preferences and activity. You can opt out at any time.
Fraud Prevention & Security
Your information is analyzed to detect and prevent fraud, money laundering, and other illegal activities.
Legal Compliance
Your information may be used to meet legal requirements set by regulatory authorities and to comply with licensing conditions.
04Cookie Policy
Sona121 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of cookies we use
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Performance cookies: Monitors website speed and performance. All data collected is anonymised.
- Functional Cookies: Remembers your preferences (language, theme). You have full control over these.
- Marketing cookies: Used to show relevant ads. You can opt out at any time.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some sona121 features.
Disabling essential cookies may prevent you from logging in to your account. They are critical for payment and security-related functions.
05Data Sharing
Sona121 does not sell your data to third parties. However, information may be shared in the following limited circumstances:
Permitted data sharing scenarios
- Payment Provider: Only the information required to complete transactions is shared with Mobile Pay, Nagad, and Rocket.
- Game Software Provider: Only the minimum data necessary to operate the games is shared.
- Law Enforcement: Data may be disclosed in response to a court order or lawful government request.
- Regulatory Authority: Required information is shared with regulatory bodies in compliance with licensing conditions.
- Fraud Prevention Services: Limited data may be shared with third-party fraud detection services.
In every case, we ensure that third parties follow the same strict data protection standards that we do.
sona121 never sells or rents your data to advertisers or marketers. We are fully accountable for how your information is handled.
06Data Security Measures
Sona121 uses industry-leading technology to keep your data secure. Our security measures are as follows:
- 256-Bit SSL Encryption: All data transfers occur through encrypted channels
- Two-Factor Authentication (2FA): An extra layer of security for your account
- Firewall Protection: Blocks unauthorized access
- Regular Security Audits: Audited by Third-Party Experts
- Data Masking: Sensitive information (card numbers, passwords) is never stored directly
- Access control: Only authorised personnel can access the information they need
- Data Backup: Regular backups are stored on secure servers
If you notice any suspicious activity on your account, contact our support team immediately and change your password.
07Your Rights
Under sona121's Privacy Policy, you have the following rights:
- Right to Access Your Data: You may request to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to erasure: Under certain circumstances, you may request that your data be deleted.
- Right to restrict processing: In certain cases, you can request that data processing be restricted.
- Right to data portability: You can receive your data in a portable format.
- Marketing opt-out: You can stop receiving promotional messages at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority.
To exercise any of these rights, please reach out to our support team. We typically respond within 30 days.
08Data Retention Period
Sona121 does not retain your data longer than necessary. Retention periods are as follows:
| Data Type |
Retention period |
| Account Information |
5 years after account closure |
| Transaction records |
7 years for legal requirements |
| KYC Documents |
5 years after account closure |
| Cookie Data |
Until the end of the session or a maximum of 1 year |
| Support Ticket |
2 years after resolution |
| Marketing Preferences |
Until you opt out |
After the retention period, data is securely deleted or anonymized.
09Children's Privacy
Sona121 strictly does not provide services to anyone under the age of 18. We never knowingly collect information from minors.
- Age is verified at the time of registration
- Suspicious accounts are subject to additional verification
- Any account found to belong to a minor will be immediately deleted
- Parents or guardians who have concerns are welcome to let us know
If you suspect a minor is using sona121, contact us immediately. We will take prompt action.
10Policy Updates
Sona121 may update this Privacy Policy when necessary. In the event of any changes:
- The "Last Updated" date at the top of the page will be changed
- You will be notified at your registered email address whenever important changes are made
- You will be notified via an in-platform notification
- Continued use of the platform after any changes constitutes acceptance of the updated policy
We recommend visiting this page regularly to stay up to date with any changes.
11Contact
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:
- Email: support@sona121.net
- Live Chat: 24/7 support available on the platform
- Response time: Usually within 24–48 hours
Our privacy team is available in Bangla and always ready to answer any questions you may have.